Salon

We practice the highest form of team service. This means that the skills of the entire team are available to you, our guest. We do not lock you into a a single technician, or keep you on a waiting list. Meeting your service and retail needs is our top priority.

To ensure consistent service quality and technical skill, every staff member must complete our in-salon skill certification program. This means that you can always have peace of mind knowing that you are in the hands of a skill-certified team member.

Rather than basing prices on seniority, we base them on level of technical skill. See our menu for a complete list of options to suit your needs. You will always enjoy a fresh perspective, and and you will always receive the utmost in salon service and attention here at Salon Duarte.

Unconditionally Guaranteed

Why do you have varying prices, are you a training salon?
Our technicians work at three levels, based on their accomplishments in our In-Salon Skill-Certification Program. You can always have peace of mind knowing that you are in the talented hands of a Skill-Certified team member. You will always experience the highest level of guest service, whichever skill level you choose. Our philosophy is to do whatever is best for you, our guest. No matter the longevity in one’s career, we require all staff to go through our in-salon Skill-Certification program. As staff progresses through the program, they are promoted. We are aware that you have a specific need – we are here to service you. Therefore, we have designed our salon with multiple pricing levels and flexibility to work around your schedule. You are our top priority.

Why does someone else wash and/or style my hair?
We do our best to schedule your entire appointment with the same service provider. Because we can be extremely booked, often the only way we can accommodate your requested services is to schedule you with multiple people. We always let you know while scheduling as well as during the confirmation calls. In addition, we are a team. If a team member needs assistance, someone will always volunteer to help out and make sure that your services are provided in the proper amount of time. To guarantee just one service provider it’s best to schedule at least 6 months of appointments before leaving.

How much should I tip?
That’s completely up to you. Tipping for service at a salon is typically handled as you would tip for service in a restaurant. Generally 10-20% of the total service is appropriate, depending on how you feel the quality of the service was.

Do you confirm appointments?
Yes, appointments are confirmed 2 days before the appointment.

My service provider is always so busy. How can I be sure that they are available when it’s convenient for me?
We’re a team at Salon Duarte. Your schedule is our top priority. To guarantee an appointment with your favorite provider, simple schedule it well in advance, even if that means scheduling it before leaving the salon. We always recommend scheduling at least six months of appointments. This guarantees availability with our service providers at a date and time that is most convenient for you. Remember, you can always have peace of mind knowing that any one of our service providers has completed our in-salon Skill-Certification Program that is focused on true quality and that we welcome you to get a fresh perspective and try new staff as frequently as you are comfortable.

Won’t my normal service provider be upset?
Not a chance. Every service provider appreciates you and we have great people that are interested in your needs. While we all enjoy making personal, lasting relationships, we want to satisfy your busy schedule and desire for change. We would rather all know you and enjoy your company that just a single technician. Of course, if you are more comfortable with one person, we are happy to service you as well.

In addition, staff members are paid competitive hourly salaries that allow them to have security and peace of mind knowing that they are going to have an income. We do not pay commissions or allow rental.

Eva Diaz Duarte is a third generation hairdresser from Oviedo, Spain. She grew up watching her mother, aunt, and grandmother transform clients with new hairstyles, realizing that she had the same passion for beauty. Eva moved to London at the age of 18 to train with Videl Sassoon, and after mastering her skills for several years Eva returned to Spain and took over the family business.

With ambitions running beyond the salon, Eva joined the Sebastian technical support team, where she was introduced to the fast-paced world of film, editorial, commercials, and fashion shows. At the invitation of Sebastian in 1997, Eva moved to Los Angeles.

Eva’s next step was to work as an artistic stylist on the creative team for hair at Fred Segal, where she was able to cater to salon clients as well as continue to work on editorial shoots, commercials and films with models and celebrities. Here Eva cultivated her passion and talent for hairdressing, setting trends for celebrity clients like Penelope Cruz, Stacey Dash, Marley Shelton, Paulina Rubio, and Madonna.

The natural next step was for Eva to capitalize on her favorable reputation and open a namesake salon. Eva teamed up with costume designer and sister-in-law Leesa Evans to bring a true Spanish-style salon to Los Angeles. Together they worked to create a comfortable, familial environment in a salon providing top-of-the-line services. Their goal was achieved with the opening of Salon Duarte in November 2003.

Today, Eva serves as the inspiration and creative director of Salon Duarte, the jewel-box-like spot in L.A.’s Hollywood Hills. Eva’s vision of stylish ease and individuality draws a wide clientèle. Her expertise, cutting edge fashion sense, and desire to cultivate comfortable and inviting spaces make the Salon Duarte experience exceptional and unique.